This Privacy Notice (“Notice”) tells you about the collection, use, sharing, secure storage, and retention (individually and collectively, “Processing”) of your personal data (information that relates to an identified or identifiable human being, also known as “personal information”) by Channel Software, a business unit of Cordance operations LLC (“we” or “us” or “our”), when you visit this website (the “Site”, and all such personal information Processed by us when you visit it, the “Personal Data”), and your rights regarding our Processing thereof. (For your rights regarding our use of “cookies”— small amounts of data a server sends to a user's web browser to identify a user to a website—please see our Cookie Notice, accessible from the Site’s home page.)
Automatically sent to us: computer-related data (e.g., IP address) and data derived therefrom (e.g., geographic location); information about your interaction with the Site (e.g., pages viewed)
If you choose to provide to us: your name and courtesy title; your employing company and job title role there; and your work contact details (work physical address, work telephone number, and work email address)
to communicate with you about our company and its products and services, including providing sales marketing tailored to the company that employs you and its business
to respond to your inquiries to us
to manage, maintain, and improve the Site’s operation, security, features, and performance
to manage your subscriptions to any of our newsletters or other publications to which you may have subscribed via the Site
to comply with applicable law or regulation
Sharing Personal Data Within Our Company and with Our Affiliates: We will only permit access to your Personal Data by those of our employees (and those of our affiliates) who need access to perform the functions listed in section 2 above , and then only as necessary to perform the applicable function(s).` (You may ask for a list of our affiliates using the contact information in Section 8 below.)
Sharing Personal Data with Third Parties: We may share Personal Data with the applicable third parties (of the types listed below) in any applicable country for the reasons stated below, but only after taking appropriate technical, organizational, and contractual measures to ensure that the Personal Data shared is Processed only to the extent necessary and in accordance with applicable law and this Privacy Notice.
If required by applicable law or regulation (e.g., subpoena, or request by law enforcement or government agency), or to investigate possible fraud, or if required to protect the rights or security of you, others, or ourselves, then we may share Personal Data with our attorneys and with courts, law enforcement, or government agencies.
If we undergo a reorganization, or become party to a merger, acquisition, or joint venture, or undertake a divestiture, assignment, transfer, or other sale or disposition of any or all of our business lines, assets, or stocks, then we may share Personal Data with our attorneys and affiliates, with courts or government agencies, and with any applicable third-party companies.
If we engage third-party companies or individual contractors to perform business functions for us related to any of the functions described in Section 2 above (e.g., provision or management of websites or sales and marketing events or campaigns, including interest-based advertising; information technology services, including sales and marketing email delivery) or to provide compliance or audit services to us, then we may share Personal Data with such third-parties.
If we determine that it would be appropriate for one of our distributors or resellers to contact you regarding our products and services and your employing company’s business, then we may share Personal Data with such distributors or resellers.
Sharing Personal Data Worldwide: For any of the reasons stated in Section 3.1 or 3.2 above, it may be necessary that we share certain Personal Data with our affiliates and/or applicable third parties located in a country other than the one in which you reside; in all such cases, we take adequate measures designed to protect the shared Personal Data as required by applicable law or regulation.
To contact us about your Personal Data rights, or with questions or concerns about this Privacy Notice, please use the contact information in Section 8 below. (We will never discriminate or take adverse action against you or your employing company for the exercise of your rights or for any questions or concerns about this Privacy Notice.)
a visitor to provide any “Sensitive Personal Information” (personal information that could cause harm if accessed or disclosed without authorization or misused, including government-issued ID numbers; PINs and bank account, credit card, or other financial account numbers; information about union membership, political opinions, religious beliefs, or criminal history; data about racial or ethnic origin; and all health-related information, including genetic and biometric data)
use of the Site by anyone under the age of 18 years (a “minor”), nor any visitor to provide any information about a
minor (all such information, “Children’s Personal Information”)
Please do not send to us any Sensitive Personal Information or Children’s Personal Information. (If you reasonably believe that we have unintentionally collected any such information, then please notify us using the information in Section 8 below; if we determine that we have unintentionally collected any such information, then we will purge such information from our systems and securely destroy it as soon as reasonably possible.)
Contact Us. Send any requests about your Personal Data, or questions or concerns about this Privacy Notice, to us at: Mail or Courier: Attn: Privacy, 16 W Martin Street, Raleigh, NC 27601 USA
Email: legal@cordance.com
Channel Software provides the CSX eCommerce platform for the complex B2B eCommerce software needs of modern distributors and manufacturers who want to grow and scale their business.
Channel Software
a Business Unit of Cordance Operations LLC
126 North 3rd Street, Suite 204
Minneapolis, MN 55401
Toll-free: 1-888-786-3487
Local: 1-952-854-2422
Channel Software is one of the largest American-made B2B eCommerce software companies in the United States.