b2b ecommerce checklist

Accounts Receivable Automation

sMart e-invoicing & e-statEments

What is it? Configurable, trackable delivery of e-invoices, with PCI-compliant instant payment capture, directly to your customer’s inbox.

Why is this important? Smart e-Invoices and Statements reduce DSO and payment acceptance costs for an immediate impact to your bottom line.

Questions to ask an eCommerce vendor:

  • Will invoices be responsive HTML, viewable, and interactive on any device type?
  • Are customer payments tokenized?
  • Will my customer’s payments auto-post to my ERP?

Compliant Surcharge Automation on card Payments

What is it? Surcharges are automatically applied to card payments, passing along processing fees to customers choosing the convenience of credit cards while keeping your business compliant with surcharge rules and regulations

Why is this important? Card processing costs represent a significant portion of treasury management expenses. Penalties for non-compliant surcharges can be strict and costly.

Questions to ask an eCommerce vendor:

  • Do you automate the surcharge and compliance?
  • Can surcharges be applied to some customers but not others?
  • Will my customer’s credit card payments auto-post to my ERP?

Enhanced ach/echeck acceptance

What is it? Convenient, low cost and efficient payment acceptance without the hassle and risk of paper checks or the cost of credit card acceptance.

Why is it important? It’s all digital so you’ll see the payment online right away. And it’s just a fraction of the cost compared to fees for accepting credit cards.

Questions to ask an eCommerce vendor:

  • Will my customer’s ACH/eCheck payments auto-post to my ERP?
  • Can my customers make one-time, recurring and future payments?
  • Can you eliminate the requirements for customer usernames and passwords?

Online payment Acceptance

What is it? Convenient, 24/7, online self-serve tool that allows your customers to view invoices and make payments from your existing website.

Why is it important? Secure, self-serve tools eliminate checks, risks and mail time, freeing your team up to focus on more important tasks.

Questions to ask an eCommerce vendor:

  • Are customer’s payments tokenized and payment data protected?
  • Will historical payments and invoices be available to my customers?
  • Do customer’s payments auto-post to my ERP?
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